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You tell us the symptom
Phone, WhatsApp or the form. Describe it however makes sense to you — "it smells funny", "it drips", "it's blowing warm". We'll work out what that means.
Our story
It started with a phone that nobody was answering
Rapid Airconditioning began with a single bakkie, a set of gauges and a frustration that anyone who has ever waited for a tradesman will recognise. Our founder was working as a refrigeration technician for a larger outfit and watching the same thing happen every week: a customer would phone in a panic, the job would get logged, and then it would sit. Nobody called back. Nobody arrived. And when someone finally did, it was a subcontractor who had never spoken to the customer and had no idea what had been promised.
The technical side of air conditioning is not the hard part. Diagnosing a failed capacitor is straightforward. Sizing a unit correctly is arithmetic. What the industry kept getting wrong was everything around the work — the answering, the arriving, the explaining, the cleaning up afterwards.
So we built the company around those things instead. Seventeen years later we're still small enough that the person who quotes your job is the person who does it, and still big enough to carry the spares that let us finish most repairs on the first visit.
